Privacy Policy

Effective Date: June 23, 2026 | Last Updated: June 23, 2026

Your privacy matters to us. This Privacy Policy explains how Hartmann Jewelry collects, uses, shares, and protects your personal information when you visit our store, use our website at www.HartmannJewelry.net, or otherwise engage with our products and services. By using our Services, you agree to the practices described in this policy.

1. WHO WE ARE

Hartmann Jewelry is a fine jewelry retailer located at 303 Memorial City Mall, Suite 845-A, Houston, TX 77024. We sell fine jewelry, engagement and bridal rings, diamonds, gemstones, watches, custom designs, estate jewelry, and accessories, and offer repair and custom design services. References to "we," "us," or "our" in this policy refer to Hartmann Jewelry.

2. INFORMATION WE COLLECT

We collect information you provide directly to us, as well as information gathered automatically when you use our website. The types of information we may collect include:

Identity and contact information: Your name, mailing address, email address, and phone number.
Purchase and transaction information: Items purchased, order history, billing and shipping address, payment method details (we do not store full credit card numbers), and purchase preferences.
Custom order and repair details: Information you provide when placing custom jewelry orders or dropping off items for repair, including descriptions of pieces, gemstone details, and design preferences.
Account information: Username and password if you create an account on our website.
Communications: Records of correspondence when you contact us by email, phone, or in-store.
Website usage data: IP address, browser type, device information, pages visited, referring URLs, and time spent on pages, collected automatically via cookies and similar technologies.
Marketing preferences: Your preferences regarding marketing communications and whether you have opted in or out of receiving them.

3. HOW WE COLLECT INFORMATION

We collect information in the following ways:

Directly from you when you make a purchase, create an account, place a custom order, drop off a repair, fill out a form, contact us, or subscribe to our newsletter.
Automatically through cookies, web beacons, and similar tracking technologies when you browse our website.
From third parties such as payment processors, shipping carriers, and analytics providers who assist us in operating our business.
In person at our retail store location in Memorial City Mall, Houston, TX.

4. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To process and fulfill your orders, including payment processing, shipping, and delivery.
To manage custom jewelry orders and repair services.
To communicate with you about your orders, inquiries, appointments, and customer service needs.
To send you marketing communications, promotions, and information about new products and events — only where you have consented or where permitted by applicable law.
To improve our website, products, and customer experience.
To detect and prevent fraud, unauthorized access, and other illegal activities.
To comply with applicable laws, regulations, and legal obligations.
To maintain records required for tax, accounting, and business purposes under Texas and federal law.

5. LEGAL BASIS FOR PROCESSING (TEXAS RESIDENTS)

For customers who are Texas residents, our collection and use of your personal information is governed by applicable Texas law, including the Texas Business & Commerce Code and other applicable consumer protection statutes. We collect and process your personal information as necessary to: (a) perform the contract we have with you (i.e., fulfill your order or service request); (b) comply with our legal obligations; (c) pursue our legitimate business interests, such as fraud prevention and improving our Services; and (d) where you have given us your consent, such as for marketing communications.

Texas residents may have additional rights under applicable state law. Please see Section 11 (Your Rights and Choices) below.

6. SHARING YOUR INFORMATION

Hartmann Jewelry does not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: We share information with trusted third-party vendors who assist us in operating our business, such as payment processors, shipping carriers, email marketing platforms, and website hosting providers. These parties are contractually obligated to protect your information and may only use it to provide services to us.
Legal compliance: We may disclose your information if required to do so by law, court order, or government request, or to protect the rights, property, or safety of Hartmann Jewelry, our customers, or others.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
With your consent: We may share your information for any other purpose with your express consent.

7. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

Essential cookies: Necessary for the website to function properly, such as maintaining your shopping cart and enabling secure checkout.
Analytics cookies: Help us understand how visitors interact with our website so we can improve the user experience.
Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can control cookie settings through your browser. Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our website. For more information about managing cookies, visit www.allaboutcookies.org.

8. DATA SECURITY

Hartmann Jewelry takes reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure checkout processes, encrypted transmission of sensitive data, and restricted access to personal information within our organization.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your information has been compromised, please contact us immediately.

9. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Purchase and transaction records may be retained for a minimum of seven (7) years in accordance with Texas and federal tax and accounting regulations. When personal information is no longer needed, we will securely delete or anonymize it.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and Services. We are not responsible for the privacy practices of any third-party websites and encourage you to review their privacy policies before providing any personal information.

11. YOUR RIGHTS AND CHOICES

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request correction of inaccurate or incomplete personal information.
Deletion: The right to request deletion of your personal information, subject to certain exceptions (such as records we are legally required to retain).
Opt-out of marketing: The right to opt out of receiving marketing communications from us at any time. You may do so by clicking "unsubscribe" in any marketing email or by contacting us directly.
Do Not Sell or Share: Hartmann Jewelry does not sell or share your personal information with third parties for their own marketing purposes.

To exercise any of these rights, please contact us using the information in Section 14 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

12. CHILDREN'S PRIVACY

Our website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the revised policy on this page with an updated effective date. If we make material changes to how we handle your personal information, we will notify you by email or by posting a prominent notice on our website prior to the changes taking effect. We encourage you to review this policy periodically. Your continued use of our website or Services after any changes constitutes your acceptance of the revised policy.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Hartmann Jewelry

303 Memorial City Mall, Suite 845-A

Houston, TX 77024

Phone: 713-467-5996

Email: HartmannJewelry@gmail.com

Website: www.HartmannJewelry.net

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